[Resolved] MakeMyTrip India — hotel not found at given location and phone number given was wrong | |||
I booked hotel in ahmedabad and went to given location and there was not any hotel there. I tried to make contact on all 3 given numbers but no response. 24x7 help line was not responding as he was also not able to connect anywhere to help. I asked customer care to cancel the deal but he refused. Finally i arranged to stay in very high cost hotel at 2am in night as my daughter was to appear in entrance test next day morning. Complete mental harassment by make my trip Was this information helpful? | |||
Jun 22, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 22, 2019 MakeMyTrip India Customer Care's response Dear Shritu, Regret the inconvenience We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. Regards, Team- MakeMyTrip Care | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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