MakeMyTrip India — Hotel property closed - Refund my amount

Address:

113 & 114, SARVODAYA 3rd STREET, NEW ELLIS NAGAR

Dear Sir,

Hotel room Booking reservation confirmed by Makemytrip.com and the payment Rs. 2, 763/- was paid by us thro card.
We have reached the hotel on time and we have shocked it was closed.
Then we have contacted the Hotel / property authority Mr. Anil - who said that,
"THE PROPERTY WAS CLOSED - NOT YET OPEN AFTER LOCKDOWN" - IT WAS NOT INFORMED BY MAKEMY TRIP.

Also Mr. Anil refunded us Rs. 2, 172.00 ONLY to us. So, you are requested to REFUND the short / balance
amount Rs.591.00 immediately to us.

With regards,
MOHAMED ILYAS K.A.
MADURAI