[Resolved]  MakeMyTrip India — i am complaining about inconvenience and loss caused in cancellation of tickets

Address:Udupi, Karnataka, 576101

Actually i had booked two air tickets booked from mangalore to bombay, bombay to cochin, thereafter i came to know that is long rout, so immediately i cancelled it and booked mangalore to bangalore and bangalore to cochin. But i have refunded very small amount and it caused heavy loss of rupees 26000. U being india's no.1traveling agency must guide the passengers showing near rout, when searching for rout, but i can't cheat the poor passengers. Within 24 hours i had got cancelled the tickets and next day booked new one. Still u cheating ur reputed passenger refunded a very small amount. So i sustained heavy loss. I being judicial magistrate is accountable for every pai. Thus request i to reconsider the cancellation policy and refund me full amount. Or else i being judicial magistrate have to initiate legal action against u.
Kindly reconsider. Thanking you.
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Oct 17, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
MakeMyTrip India Customer Care's response
Dear Mangalore Latha,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• E-mail ID or
• Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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