[Resolved]  MakeMyTrip India — i applied for visa but i have never received my visa until now and neha garg doesn't reply to any of my emails too

Hello, i have applied for uae visa on 17th of october from makemytrip.com app. I was told by neha garg that i will recieve my visa within 3-5 business days but i haven't recieved it. Then on the 5th business day i called and neha told me that the backend team did not process it but they will process it today (24th october) and then was asked to wait for another 5 business day. Today is 31st october which is 4 business days and still i haven't recieved any visa.

Ialways i send emails to follow up but she never replied. Then when i call the customer care number that time she reads it on the calls and then gives me an update that i have to wait. Same way yesterday also i have sent an email too yesterday following up on this but never recieved any response from neha yet.