MakeMyTrip India — I want refund due to tulip hotel refused the booking

Address:

Mig-35 Barra 6 Kanpur

I Gourav Kumar book a hotel on 8 April 2023. Booking id is -NH[protected]
PNR-[protected] property name & city- the tulip hotel Bhowali .
When I reach the hotel the receptionist refused my booking…I spent whole day and night in the car … I faced lot of problems so kindly refund my money otherwise I take the help of consumer forum