[Resolved]  MakeMyTrip India — I'm complaint about bus ticket booking

I have booked a bus ticket on june 1st 2019. The bus is orange travels from Hyderabad to kochi. The bus timing is 2pm.On 11am i have noticed the travel agent number is not working and i reported in makemytrip customer care. They told that bus will pickup me on time. I reached on 1.30 pm. I reported on make trip on 1.45 pm and continuously i contacted makemytrip til 5pm. On 5pm they inform me i missed the bus. I am sure bus didn't reach in my boarding point and no pickup vans came for pick up me. I need the refund and one day salary.
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Jul 29, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Jun 09, 2019
Updated by t.mfazil
I need the compensation of makemytrip mental harassment and refund, one day salary, one interest amount. My ticket amount is Rs 2965.50. I need the refund rs 2965.50 and interest + my one day salary rs 2000. My booking ID is NU[protected]
Verified Support
Jun 28, 2019
MakeMyTrip India Customer Care's response
Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip
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