[Resolved] MakeMyTrip India — incorrect cashback received

[Resolved] MakeMyTrip India — incorrect cashback received

G Gunjan Bhavnani from Agra, Uttar Pradesh

Mmt promised me on 13000 cashback on email, however the cashback received was only 8000. Customer care hotline doesn’t help as they just keep diverting my calls. Some of them acknowledge that i am eligible for 13000 basis the email evidence i have, while some of them say policy doesn’t say 8000. This policy was never shared with me till i paid my complete booking amount. The only thing shared with me was an email stating my eligibility as 13000. Please help. Was this information helpful? No (0) Yes (0)
Nov 30, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 MakeMyTrip India Customer Care's response Hi Gunjan Bhavnani, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint please provide us with the following details: - • E-mail id/Mobile Number registered with us. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care
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Comments

Sourabh Bhatt

from Mumbai, Maharashtra

I have cancelled my E- ticket on 15.10.2018 and as per mail I was told that My refund will be done in 3 days but refund is still pending . Details are as follows:

Cancellation Confirmation PNR [protected] BookingID NR[protected]

Please do the needful and earliest .