MakeMyTrip India — International Ticket Refund

I Booked a flight through Make my trip (Feb 13, 2020) before the pandemic. Due to the international travel ban, the flights were canceled and I was intimated in Dec that flight has been canceled on Dec 11, 2020 and it will take 60 days for refund and I provided by bank details but I have been waiting till now. Each time the SLA is breached the ticket is closed by the MMT team and new number is generated

Over a period of now more than 2 years I have been following up with makemytrip and even with the airline but each time I'm give a new time period for refund and a new reference/complaint number

Booking ID: NN[protected]

Reference Number([protected]
Reference Number([protected]
Reference Number([protected]
Reference Number([protected]
and so on.
I'm now pissed with the customer service and need immediate action
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As a next step, all they did was send an email to airlines and generate a new reference number. I'll be waiting this week and will then raise a legal appeal for mental harassment, agony and financial loss

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