[Resolved] MakeMyTrip India — irresponsible service

RAINA SHEKHAR

from Noida, Uttar Pradesh

Address:

800013

I had booked my ticket and had paid rs. 449 extra for zero cancellation. But just a day before my travel, i tried to cancel my ticket. For that, i tried calling on mmt’s number several times for assistance but they were not available

Afterwards i connected them over chat and then they said that refund cannot be initiated against cancellation because it is only possible before 24hrs prior to departure.

This is so pathetic. I won’t recommend make my trip service to anyone

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Mar 12, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Jan 25, 2019

Updated by RAINA SHEKHAR No reply still??

Verified Support

Feb 06, 2019

MakeMyTrip India Customer Care's response Dear RAINA SHEKHAR

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -

• MakeMyTrip Booking Id.
• Correct Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care