[Resolved] MakeMyTrip India — issue of tickets that were not viable.... | |||
I traveled to Rome, then to Philadelphia and back during last 3 weeks. On my return journey, I was supposed to travel by AA736 to London and then by BA143 (AA7661) to New Delhi. At Philadelphia airport I was told that the tickets issued were not legal since AA736 would reach LHR at 7.45 am and gates for the next flight would close at 8.50 AM. Was told that any ticket with less than 90 minutes gap was NOT LEGAL. I did travel to LHR and because the flight and did miss the other flight because there was insufficient time to transfer. AA finally issues me a ticket to travel by Turkish Airlines to Istanbul and then to Delhi. Just wanted to highlight this, and enquire why MMT issued an illegal ticket. Was this information helpful? | |||
Aug 4, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |||
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