[Resolved]  MakeMyTrip India — Kerala package not delivered as promised

Address:	Gurgaon, Haryana, 122016
Website:	Makemytrip.com

We had booked a kerala trip package from dec 12th thru dec 22nd and were promised that an inova or indiego car will be provided and a driver will be sent - we still are waiting for this service and have been giving a run around from our travel agent - rashmi singh - [protected] phone number and the vendor she has contracted with - please intervene and resolve this issue - if not we will be escalating this complaint with indian tourism ministry which may damage your reputation.
We have no means of contacting your head office by the time phone number [protected] which has put us on hold forever.

Very disappointed with this service paid premium money for this package - do not recruit inefficient agents who cannot deliver what they promise.

Disappointed customer

Rehana husain

Thanks
Rehana husain

Please contact me [protected]