[Resolved] MakeMyTrip India — make my trip cashback offers fraud | |||
My husband and myself have booked flight to indonesia on 16th august 2018 separately. While i did miss to apply the coupon code of hdfcint for the cash back on my app, we made sure we booked thru that offer of hdfcint while booking for my husband on his account which has a cashback of 1200 when booked thru hdfc credit cards. It's been 21 days and we have not recieved the cashback, when we call and mail customer care, they are telling That coupon code has not been applied instead freedom72 has been applied. We are 200% sure that we have booked thru hdfcint option for the booking id nn[protected], they are just telling it's not been booked under that offer. How easy it is for you make my trip to just come and say it's not been booked thru that offer since we can't show any proof. All these offers on mmt are just fake and uprightly play tricks on customers. I am for sure won't recommend this app to anyone anymore. Was this information helpful? | |||
Oct 11, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Sep 10, 2018 MakeMyTrip India Customer Care's response Hi Rashmi_Mbhat, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the team has already shared the screenshot with you where it is clearly showing that you had entered a different promo code. Assuring you best of our services. Team-MakeMyTrip Care | |||
 2 Comments | |||
Comments
Yes, I see that screenshot has been shared and I see that a different code is shown there . But we are sure that we went to HDFCINT option and then booked the ticket thru that offer . Since I had missed that offer while booking my ticket, we made sure we didn't miss it while by husband's ticket booking.We waited till Thursday to book the ticket because the offer for HDFC cash back was on Thursday I! How can we be so sure that you would not have manipulated the code later after our booking at your end? You for sure know that there is no way we can confirm from our side.! Offers shown just to lure the customers, nothing of it will actually work. Highly disappointed !
Reply
I applied through same HDFCINT coupon. And my case is worse. Mmt say that coupon was not applied at all. Your post helped as I am going to file a consumer case against mmt if they dont give me my 10000 cashback. You being a victim too helps my case. Mmt guys u r free to contact me. [protected] is my number. Open challenge to you in court if you guys dont correct yourself.
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