[Resolved]  MakeMyTrip India — makemy trip is not sending any refund for cancelled flight ix-247 mumto dubai

Address:

Flatno 402 OM TOWER CHS Plot no 83 Sector8 Koparkhairne Navi Mumbai, Mumbai City, Maharashtra, 400709

I had booked 2 tickets for mumbai-dubai in airindia express for 26th march 2020 with mmt booking id:nn[protected] paying rs 18, 235 using my sbi credit card. The pnr for this flight xyabxg for date of departure 26 march 2020. Due to covid-19 problem our visa was closed by uae govt on 18th march 2020. On the same day using my mobile app of mmt, i had applied for cancellation of my tickets understanding that maximumrs 2849/- will be deducted from each ticket as i cancelled before 7 days. Mmt has cancelled our 2 tickets on 18th march 2020 but so far did not make any refund in my card account. Neither they are available in phone a standard reply in mobile app that they will contact us in next 48 hrs excepting one reference id given as[protected]. Sms from mmt is enclosed as proof of my cancellation.