[Resolved] MakeMyTrip India — makemytrip complaints doesn't, work online either on website or on their app. ridiculous live defects and still they operate online.

Siddy Rocky

from Virarajendrapet, Karnataka

Address:	560090
Website:	Makemytrip.com

Horrible beds, the beds were full of dirt, the wash room shower flush was not working, tap water is not working. Overall pathetic, dint expect this from makemytrip. Booked 2 rooms from aug10 to 12th. Arrived on aug 11th at 5.45am. Will never book room on makemytrip

Get a complete overhaul o[censored]r live defects. Not sure i[censored] want to purposely cause headache to ur customers.

+2 photos

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Sep 15, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

MakeMyTrip India Customer Care's response Hi Siddy,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• Correct Booking id or
• E-mail id/Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care