MakeMyTrip India — makemytrip customer e-ticket : nn[protected]british airways pnr - t6m2z9)

Hi team –

Good day!!!

I am writing this mail of behalf of mrs. Harjit bhat, we have cancelled british airways (Pnr - t6m2z9) ticket on 19th march due british airways flight was cancelled and mmt representative have confirmed the cancellation and raised full refund on same. When we check the status on refund in mmt app or calling though call center and they confirm refund is already processed and refund amount will hit respective account in three working was since the date was proposed on mmt app was 04th april. Its more than three months now, still we haven’t received the payment yet.

Myself (Gowrishankar) following up on daily basis through call center to check on refund status, auto message pronounces, refund is still under process.

Only false information gives mmt team and there is no proper response.

This is how, mmt executives will harass your loyal mmt members.

Please treat this mail on high priority basis and revert with refund confirmation.

I have attached e-ticket, invoice and refund confirmation message.