MakeMyTrip India — MakeMyTrip India Refund amount not received

I have booked my ticket from Makemytrip for London to Mumbai AIR India AI-131 & AI-130 in April 2021 but due to Covid travel restriction I had to cancel my flight and I have initiated booking cancellation for booking ID NN[protected] on 7th April 2021 and Makemytrip send me a confirmation email for a refund amount of 42686 INR.

I have contacted several times MakeMyTrip customer service in the past 6 months but they haven't refunded my amount yet. They keep telling me to wait for 6 months as it will take 6 months of time to process the refund amount from AIR India. It's really frustrating to chasing them every other week.

I have attached documents for your reference, Kindly do the needful as soon as possible.

Regards
Divya Sharma