[Resolved] MakeMyTrip India — Mental harassment, feel cheated, lost 1 lac rs because o[censored]r negligence | |||||
I booked the flight from delhi to zurich and return for my father and uncle there was some name modification that was suppose to be done i called makemytrip they said you need to pay some amount and it will be done its been more than 10 days i have been calling makemytrip and sending mails that i am ready to pay the amount please do the name change. They are not responding i have been calling customer care and they are saying that we will call u back within 48 hours. I haven't received any calls from make my trip the flight is on 12th of september 2016 and today is sixth of september i called airline as well because the make my trip customer care ask me to call the airline directly that they will do the name change but airline refused it that it can be changed through makemytrip only and they do it every time like this only to every customer i really don't know what to do i have enough document to file a case against them. Was this information helpful? | |||||
Oct 15, 2016 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 MakeMyTrip India Customer Care's response Dear kanishk tyagiWe were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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