MakeMyTrip India — Misguidance and not giving refund after chasing

Address:

MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

Dear sir,
Request you to intervene & resolve the issue by refunding the amount deducted and traveling not done. booking ID NF71TMQ2PXANSLCX4032 for which Request made (ID[protected]
(i) After chasing so many times issue not been resolved
(ii) Misguided customer support team booked 2 tickets for the same flight by the same name.
(iii) Chased by knocking Customer support but no response has been made till date.
(iv) Negligence behaviour by the team not giving any support.