[Resolved]  MakeMyTrip India — mmt have committed a fraud and cancelled the tickets without our consent.

Address:Aerobit Labs Pvt. Ltd., 303, Nyati Emporius, Mahalunge, Baner, Pune- 411045, Pune, Maharashtra, 411045

We booked our return tickets with makemytrip from mum to chennai for 4 o[censored]s. 24hrs before the flight, i get an email saying the tickets have been cancelled by us when we never instructed the cancellation.

I called up makemytrip but as per them someone from my end had asked to cancel. This was a total lie by them.

I had to quickly rebook it directly with the airline for 77, 000 inr. We request you to help us pay us full refund + extras we paid on the new ticket.
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Mar 21, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response
Dear Taher,
Apologies for the trouble caused to you
In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you.
Incase you are not happy with the resolution. Please write to us by clicking on the below link
https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd
Regards,
Team- MakeMyTrip Care
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