[Resolved] MakeMyTrip India — Mmt - Scam of the year 2022

Vivek3105

from Rajkot, Gujarat

May 25, 2023

Address:

2nd floor, Swing Complex, Beside Emerald Complex, Landmark Nr. Chakli Girdle, Racecourse Road, Vadodara - 390007

Reference No.[protected] | Booking ID - NL[protected] | Greece Holiday bookings and refund.

I am physical disabled.

In regards to our travel plan for Greece which was scheduled from 12th June2022. But the same had to be canceled due to a long delay in the VISA approval.
Here we would like to bring to your notice, that MMT travel agent has canceled all the bookings. However, the concern is we weren't been informed prior that the payment will not be refunded in this type of situation, and we do not see any of these terms in your policy as well. I am trying to contact the travel agent (Mr. Pankaj) daily for a refund but he denies stating it's not refundable for all the bookings. I feel helpless and cheated,

Thanks,
Vivek
Vivek.[protected]@gmail.com
+91-[protected]

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May 25, 2023

Complaint marked as Resolved

Reference No. 15115341217870016 | Booking ID - NL2201353120898 | Greece Holiday bookings and refund. I am physical disabled. In regards to our travel plan for Greece which was scheduled from 12th June2023. But the same had to be canceled due to a long delay in the VISA approval. Here we would like to bring to your notice, that MMT travel agent has canceled all the bookings. However, the concern is we weren't been informed prior that the payment will not be refunded in this type of situation, and we do not see any of these terms in your policy as well. I am trying to contact the travel agent (Mr. Pankaj) daily for a refund but he denies stating it's not refundable for all the bookings. I feel helpless and cheated,

MakeMyTrip India customer support has been notified about the posted complaint.