[Resolved] MakeMyTrip India — mmt travel finance capital float option not available

rockypats

from Noida, Uttar Pradesh

Address:

598 J-BLOCK KALI BARI MARG MANDIR MARG Chanakyapuri New Delhi Delhi India 110001, New Delhi, Delhi, 110001

Make my trip has given me a mmt travel finance of 200000 inr through capital float. The same has been appearing in my credit account but today when i tried to book this option is not available in checkout page. I again checked my credit report and capital float is still available there. What kind of fraud mmt is running?

When i contacted the support via chat they are asking me the booking id. If i am unable to use the finance its clear that i didnt booked anything. Tbh i dont know what type of support staff is this. When i asked them if they cannot activate it then cancel it so that it wont appear in my credit check. They are also not doing that.

So i am writing an official complaint here.

Was this information helpful?

No (0)

Yes (2)

Mar 15, 2020

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

MakeMyTrip India Customer Care's response Dear Customer,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. We will request you to write your query to [protected]@capitalfloat.com,
[protected]@capitalfloat.com, jatin.[protected]@capitalfloat.com, [protected]@go-mmt.com and our team will get in touch with you.

Regards,
Team- MakeMyTrip Care