[Resolved] MakeMyTrip India — money deducted 1030/- where shown to pay was980/- and actual fare was 1000/-, on booking bus on 17/05/2018 for journey on 18/05/018

Kusum Seth

from Jaipur, Rajasthan

Website:

makemytrip.com

Dear sir
I have booked the bus ticket from bhilwara to bikaner on 17/05/2018 at 11.45 am in milan travels to travel on 18/05/2018. Bus fare was1000/-. Make my trip shown the amount 1030/-. And then shown discount of 50/-, then amount to pay shown was 980/- but the money deducted from my bank account is 1030/-.
This is clear cheating.

Kindly return the amount 50/- back to my bank account as early as possible, otherwise i will send all the screen shot in social site and people will stop using your app

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Jul 10, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

MakeMyTrip India Customer Care's response Dear Kusum Seth

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail Id/Mobile number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care