[Resolved] MakeMyTrip India — money deducted but no ticket issued
R
Richar2017
from Chennai, Tamil Nadu
Make my trip india - i booked two tickets from chennai to lucknow and return on 30th march 2018 through your official website. After i made the payment using my hdfc debit card, your website redirects me to the same page, saying the transaction could not be completed and please try again. The money in rs 12, 208 has been deducted from my bank account (Ref no[protected]. I have got no mail regarding my tickets. I want to know where my money has gone!!
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May 14, 2018
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
MakeMyTrip India Customer Care's response Dear Richar2017,
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, while looking into your concern we have found that a few important details are missing.
Please provide us with the following details: -
E-mail id
or Mobile number entered at the time of booking.
We await your response to get the matter checked at our end.
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