[Resolved] MakeMyTrip India — money deducted double

Sameerdon

Address:

Chandigarh, Chandigarh

I had booked my flight tickets (Chandigarh to leh and back) on 7 july, 2018 booking id nf[protected] for rs 52, 142... However, after the transaction was completed the amount got debited rs 26, 161 from my bank account twice on 2 july... I have been in contact with makemytrip customer care and they have not been able to provide me with any help in this regard. It would be really helpful if you could put an eye on this issue and help me get my refund from the company.

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Sep 15, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

MakeMyTrip India Customer Care's response Hi Sameerdon,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• Correct Booking id or
• E-mail id/Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care