[Resolved] MakeMyTrip India — Money deducted without booking air ticket

Mayukh Siddhanta

from Kolkata, West Bengal

Address:	New Delhi, Delhi, 735101
Website:	makemytrip.com

I had booked a ticket on 25th july 2016 from Bagdogra to Delhi. But unfortunately the app crashed after payment and I did not get the booked ticket. My complain is that 5000 rupees (the fair) was deducted from my account but I did not get the ticket of the flight. It has almost been 4 months since that incident but till now the deducted money is not credited to my account. Please look into this matyer and do the needful.

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Dec 18, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

MakeMyTrip India Customer Care's response Dear Mayukh Siddhanta

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care