[Resolved]  MakeMyTrip India — money deduction.

My money got deducted on 19th september when i was booking a hotel and till now i do not get the refund. I contacted mmt customer care, they told me that the booking was failed due to some technical issues when i asked about my money they suggested me to contact to the bank. But the bank told me that they could not do anything as the payment was done using the upi of the mmt. Now whom to contact to get my money back?
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Mar 17, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response
Dear Customer,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you.
Regards,
Team- MakeMyTrip Care
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