[Resolved] MakeMyTrip India — money got deducted but didn't get any confirmation

Imnakumla

from Mumbai, Maharashtra

Address:	Belgaum, Karnataka, 400093
Website:	Makemytrip

I was trying to book my ticket for mumbai to delhi on 27th july 2017 through mmt, at that time my money got deducted but didn't got any confirmation regarding the same. I called to the call centre too, they told me that i will get my money credit into my account on 9th itself, but it's not done yet, now it's 21st july. My transaction id is nf[protected]c01/makemytrip com. I want my refund anyhow.

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Sep 30, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2017

MakeMyTrip India Customer Care's response Dear Imnakumla,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have tried finding transaction details with the booking id provided b you however, we are unable to trace any transaction.

So, request you to please provide us with the following details: -

• Correct E-mail ID or
• Correct mobile number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care