[Resolved] MakeMyTrip India — my refund has not come till date

Sanjay Purang

Address:

00100

Me and my family sanjay purang and saumya purang (Nf[protected] and neerja purang (Nf[protected] had a ticket to dehradun from delhi on 10th october 2017, the spice jet flight got a technical issue and returned back from air, we were told to wait for flight but till late evening could not board the flight and got the cancellation done, was told that it will be refunded in full but till date nothing has been refunded
You are requested to do the same or i have no option to take the matter to consumer cell, and ministry of aviation, your early reply is expected
Thanks
Sanjay purang

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Jan 18, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

MakeMyTrip India Customer Care's response Dear Sanjay Purang

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care

Verified Support

Dec 09, 2017

MakeMyTrip India Customer Care's response Dear Sanjay Purang

Greetings of the day,

This is to inform you that refund against both the bookings has been initiated from our end towards the original mode of payment and same should reflect in your account within few days depending upon your bank processing cycle. Please find below refund details:

Booking id: NF[protected]
Refund amount: Inr 4028/-
Refund date: 06-Dec-17

Booking id: NF[protected]
Refund amount: Inr 2014/-
Refund date: 07-Dec-17

Please wait for few days to get the amount reflected in your account.

Regards,
Team-MakeMyTrip Care