[Resolved] MakeMyTrip India — nl[protected]

vinodbhanot

from Jalandhar, Punjab

Address:

Ludhiana, Punjab, 141013

We booked package with make my trip as
Nl[protected] // pax *8 // dubai // 11-oct-2018

They didn't issued visa of one person out of 8 i:e vinod kumar s3029118
Now our flight missed and rest one family of four could not visit dubai
After wards they are not responding rather asked very cleverly cancellation charges, to which first we didn't understood then written thru email that how can you do this, their sales person preeti started terrifying my kidz that we will face consequences if you written complaint on this. Really bad attitude of all staff member including mr ankit their visa expert
Please help us

My mobile number is[protected]Vinod kumar)

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Dec 22, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2018

MakeMyTrip India Customer Care's response Hi vinodbhanot,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the team has helped you on this now and shared the applicable charges and details.

We have taken your stern feedback and we will share it with the agent as well.

Assuring you best of our services.
Team-MakeMyTrip Care