MakeMyTrip India — No Proper guidance/ Only Focus To Get Advance Payment

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Pune

They Only focused on getting advance payment and to block the deal Maybe Because of their commission n all idk.
I approached mmt because it was my first trip. They didn't guide me before about the visa process n all. I would never take this risk by paying almost 3 LAKHS as a advance payment.
My Schengen visa refused. I told them beforehand that I don't have any experience for this. but they only guide us how to make advance payment successfully. After payment they say visa person will call And I have arranged all the documents as per requirement And Visa refused. And They say it's all our mistake. They took clean chit by saying all this. Not to trust them at all why we need them
Now I am realising we can do all this by self by booking dummy tickets and vouchers to avoid loss.
I would say it's a legal way to scam people.