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MakeMyTrip India — No redressal mechanism for refund

I have been a loyal customer but the problem is that MMT is not providing a platform for me to redress mechanism.
I have been trying to contact MMT regarding my refund status. I cancell d a rescheduled flight which indigo gave me full refund and I received a mail too. MMT has deducted the money and now I have no platform to raise that complaint. I tried their customer care which is all automated replies, I tried their email IDs which have no support, I tried there social media and local branch offices where I got no reply.
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    MakeMyTrip India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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