[Resolved] MakeMyTrip India — No refund after request many times

Pooja Jain22

from Gurgaon, Haryana

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.makemytrip.com

Dear Team,

I have booked one Flight ticket from Mumbai to Delhi to 27th Oct . due to any reason transaction was failed i have booked another ticket with new payment. after that i have received transactions fail amount in my wallet on 29th oct. on 9th of Nov i have request for withdraw fund from my wallet to bank account but till date no refund credited into my account. i have called to cc but every time they have told us for next 3 to 5 working days. i need my money today itself.

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Dec 24, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

MakeMyTrip India Customer Care's response Dear Pooja Jain22

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care