MakeMyTrip India — No refund for Booking ID NF[protected]

Address:

MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

I am trying to get a refund for my cancelled flight by the airline for INR 7262/- by emailing makemytrip customer service since 23rd February 2021 multiple times. The airline has refunded the full amount already to makemytrip in December 2020 but makemytrip has just kept mum. I am continuously sending emails to them every day but all they do is ask me to wait 48 hrs but nothing happens. Emails ere sent to [protected]@makemytrip.com, [protected]@makemytrip.com, [protected]@makemytrip.com but to no avail. They ask us to update my Bank details for the refund on the online account but when I do that it says OOPS Something went wrong. They just gave Reference No.[protected]