[Resolved] MakeMyTrip India — no refund is initiated

Prayna subba

from Mumbai, Maharashtra

Address:	Pakyong namchepong, 737106
Website:	Make my trip

Booking id :NF[protected]
I had booked round trip flight ticket from bagdogra to delhi and i had to cancel the ticket due to some problem and after cancellation it is showing no refund
How is that possible i had paid 26000.i know some money gets deducted during cancellation but this is not fair you cant cancel the whole amount and it is not a small amount
I use to book everything from mmt whenever i use to travel because i liked make my trip and i could trust this app
But now i am very disappointed

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Apr 8, 2020

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

MakeMyTrip India Customer Care's response Dear Prayna,
Apologies for the trouble caused to you
In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you.
Incase you are not happy with the resolution. Please write to us by clicking on the below link
https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd
Regards,
Team- MakeMyTrip Care