[Resolved]  MakeMyTrip India — No refund provided and fraudulent behaviour

Address:	560067
Website:	www.makemytrip.com

We booked a resort - recluse resort in coorg for long weekend in may'17. We were family of 6 with senior citizen parents, and one 3 year old kid. On reaching the place, the hotelier punit completely refused to give the rooms even after showing confirmed mmt hotel vouchers and we had spent as much as rs 30000/- for two days for two ac rooms. The hotel guy said he blocked all rooms on 21apr only, and still the booking was available in mmt website on 24apr. On the same day, we made several calls to mmt but of no use (Everytime they said some concerned person will get back in 15 min but nothing happened). Our whole trip was wasted and mmt didn't make any attempt to resolve the issue. Worst part is, we are till date struggling to get refunds for the rooms and in the calls, mmt agents ganged up and advocated for the hotelier! So, people take a lesson and pedge never to use mmt for any booking as it is an unprofessional and fraud company. We demand a complete refund of the booking amount as a result of all the trouble and fraudulent behaviour of makemytrip.