[Resolved]  MakeMyTrip India — No refund received at my bank transaction nf[protected]

I tried to book a flight on 25/ 07 /2016, the booking failed but amount got deducted . ( transaction nf[protected]

I received a sms saying the amount has been sent back to my bank and will hit my account in 3 to 5 days .
The amount has not reached my account still after 1 month and 10 days.
I have been calling your call center for a ARN number, which is needed by my bank to trace the refund transaction.

The call center is not able to provide the ARN number so far
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Oct 9, 2016
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2016
MakeMyTrip India Customer Care's response
Dear ukasinath

Greetings from MakeMyTrip!!!



In reference to your complaint, we have validated your case at our end and found that on 25-Jul-16 the refund against failed id has been processed in customer’s wallet account. Now, as the wallet amount has been successfully transferred into your bank account. We hope your concern has been resolved up to your satisfaction level.



Assuring you best of our services.

Team-MakeMyTrip Care
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