[Resolved]  MakeMyTrip India — no refund, transaction failed.

I had tried booking flight through Makemytrip on 25th March 2019. The payment made was through amazon pay for Rs 2212 . In the first attempt the amount was deducted but the tickets weren't booked. I received a message from Makemytrip confirming that the amount was received by them and no further action has been taken since last 4 days. A standard refund time of 24 hrs to 5 days is expected.

Additionally the so claimed 24*7 chat support doesn't work, pathetic service and delayed response also have no curtesy or patience. Doesn't have any fixed time to communicate and expect us to be available 24*7 the request was closed within 5 mins of no response. No other means to get in touch or communicate with them. Highly disappointed

A timely refund of Rs 2212 expected, Ref No : NF[protected]C2, Date : 25th March 2019.

For any delay should also be compensated to all the customers for the inconvenience caused.