[Resolved] MakeMyTrip India — no response on rescheduled flights

Sal2102

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Had a travel mumbai dehradun return

Jet reschedule the mumbai delhi flight which means i can't get my connection

Jet says mmt has to make the changes in the delhi dehradun flight

I have been trying to call the call centre you have an extension for cancellation but not for talking to a human to explain the problem

Miraculous ly now the mmt portal has stopped showing the mumbai delhi flight too

Booking id mvxfof

Their help section also has a captcha malfunction so no one can complain

I need help on this asap

+2 photos

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Sep 20, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

MakeMyTrip India Customer Care's response Hi Sal2102,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that the schedule change was from the airline's end and we do not have any control over it.

Even the fares/inventory are dynamic and the airline has the access for the same.

Hence, we would not be able to take it other.

Assuring you best of our services.
Team-MakeMyTrip Care