[Resolved] Makemytrip India — no transparency in refunds

 
1 Review
Kolkata, Kolkata District, West Bengal, India
 Subhrajeet gupta on Feb 20, 2019
Inspite of telling me before cancellation that i am entitled to a refund, the company is refusing to pay the same upon cancellation. On subsequent complaints again reassuring with a promise in an email that i am eligible for a refund, they reply back again on following up that there will be none. When i again ask for a receipt, they fail to provide one. No transparency in communication, faulty services offered
Complaint marked as Resolved Apr 5, 2019

Complaint Status


[Feb 20, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
MakeMyTrip India Customer Care's response, Mar 05, 2019
Dear Subhrajeet,

Regret the inconvenience!

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.

Regards,
Team- MakeMyTrip Care
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    Makemytrip India - no transparency in refunds