MakeMyTrip India — Non refund of deducted amount

1. I had booked tickets online on Make my Trip. While paying for the selected the payment got deducted twice, but seats were not booked. I had written to both ICICI bank and Make my Trip.

2. ICICI Bank responded with the details as attached herewith. However, Make My Trip is not responding despite numerous reminders on email.

3. The details shared by ICICI is as under.
Your transaction of Rs 200 from ICICI Bank was successfully credited to the beneficiary MAKE MY TRIP INDIA PVT LTD account XXXXXX0416 on 20/12/2022 21:40:26 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.

Beneficiary details are as follows:

Name : MAKE MY TRIP INDIA PVT LTD

Account No : XXXXXX0416

IFSC Code : HDFC0000499

VPA : [protected]@hdfcbank

2. Your transaction of Rs 200 from ICICI Bank was successfully credited to the beneficiary MAKE MY TRIP INDIA PVT LTD account XXXXXX0416 on 20/12/2022 21:55:11 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.

Beneficiary details are as follows:

Name : MAKE MY TRIP INDIA PVT LTD

Account No : XXXXXX0416

IFSC Code : HDFC0000499

VPA : [protected]@hdfcbank

4. My contact details are
[protected]
[protected]@yahoo.co.in
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MakeMyTrip India customer support has been notified about the posted complaint.
Jan 14, 2023
Updated by samir bhalla
Not yet resolved.
Please check out
Jan 25, 2023
Updated by samir bhalla
The complaint has not been resolved by Make My Trip.
I have not the refund from them.
Please resolve the issue
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