[Resolved] MakeMyTrip India — Non refund of my money

keertym

Address:	Gurgaon, Haryana
Website:	makemytrip

My name is keerthi..I payed an amount of 1800 for booking a hotel out of which rs.17 was paid through payback points..the transaction for the 1800 rs was successfull but i didnot get any confirmation message regarding hotel booking..lateron i got a message that rs.17 was refunded and my booking got cancelled...so i got a refund of 17 rupees when i have to get a 1800 rs refund..please look into it
My ref.no - NH[protected]P3

Was this information helpful?

No (0)

Yes (0)

Mar 11, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

MakeMyTrip India Customer Care's response Dear keertym,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care

Verified Support

Feb 08, 2017

MakeMyTrip India Customer Care's response Dear keerthi,
Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaints regarding the refund.
As we have checked and found that you have received the refund. Kindly check and do let us know if the refund has been received by you.

Regards
Team-MakeMyTripCare.