MakeMyTrip India — Not getting refund of the bus thats been cancelled from operator side

Here is the voice recording of bus operator from whom I booked and who cancelled it on 10th jan . This is the request I'd for the claim ... please check with the operator again it's already been 10 days till now ... MMT employees gave this I'd to contact . Booking I'd- NU[protected]
Reference PNR- 28CBM39Q
request ID is[protected].
Please take action as 1 of your reply said there is no cancel booking and they haven't gave any refund... The operator clearly said he reverted back money to operator
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