[Resolved]  MakeMyTrip India — not getting the refund for cancelled ticket

Address:122002

I have booked one holiday (Singapore and bali) with makemytrip and had cancelled one ticket from singapore to new delhi and it was refunded by indigo on 7th dec'18 and refund amount was 10882 but mmt refunded me 4500 in feb and rest amount is still unpaid. I am following up from last 2 months on the same and daily they use to say that team is not responding or they are working on issue.
Booking id : nl[protected]
Pnr of refunded ticket : slrfmh

Email from indigo : with reference to your email, we would like to inform you that under the booking reference number/pnr slrfmh, an amount of inr 10, 882 has been processed on 7th december 2018 as refund to the same agency account which was originally used at the time of booking.
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May 3, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
MakeMyTrip India Customer Care's response
Dear Vaibh1,

Regret the inconvenience!

In reference to your complained, we have initiated the refund of INR 6500 on 29-Mar-19 and the Refund Reference Number for the transaction is #039164.

Please note refund would reflect in your account as per bank processing cycle.

Regards,
Team- MakeMyTrip Care
Apr 08, 2019
Updated by Vaibh1
With reference to the cancelled ticket only 4500 has been refunded.
2000 has been refunded for non pickup of Bali Trip(Nusa Penida).

From cancelled ticket I got 4500 only and remaining amount of 6382 INR[protected] is still pending.

Why you(mmt) people are making fool????
Look at the image attached and stop making others fool and refund the amount

Apr 15, 2019
Updated by Vaibh1
no Update from mmt
Complaint comments 

Comments

With reference to the cancelled ticket only 4500 has been refunded.
2000 has been refunded for non pickup of Bali Trip(Nusa Penida).

From cancelled ticket I got 4500 only and remaining amount of 6382 INR[protected] is still pending.

Why you(mmt) people are making fool????
Look at the image attached and stop making others fool and refund the amount

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