[Resolved] MakeMyTrip India — not intimation of bus cancellation | |
I booked ticket with makemytrip india for travelling from bangalore to pune. My pickup was at 7.35 pm on aug 8, 2019. I was waiting at my pick up point more thn 2.30 hrs. Meanwhile i called more than 10-12 times to travel agency for enquiry of bus but they told me to wait for bus. Around at 10 pm they told me about cancellation of my bus. I was going to attend the exam and i missed that because of makemytrip. Makemytrip and anand travel agency associated with mmt is responsible for my loss. Even i have not got my refund of booking also. Please help me to get justice. I have attched copy of my ticket book with this appication. I will give all proofs if needed. Tanaji kamble Was this information helpful? | |
Oct 1, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Aug 27, 2019 MakeMyTrip India Customer Care's response Dear Tanaji, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking. As the screenshot you have shared is not visible so i would request you to share the photo in some other format. Regards, Team- MakeMyTrip Care. | |
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