[Resolved] MakeMyTrip India — not processing my refund | |||||
I bought a package from www.makemytrip.com to gift to my friend who is going for her honeymoon, Before she could go, maldives is stuck by political unrest situation, hence i requested them to apply for refund and cancel my package. They didn't agree to give me full waiver and chose to charge me cancellation fees o[censored]sd 1600 + I have being arguing with them for 7 days but no result of any follow ups so i decided to pay the cancellation fees and get the rest of the money as i can I was shown a refund o[censored]sd 1000 to be given to me so without wasting any time i went ahead and cancelled by hotel bookings with cancellation fees, But no sooner after applying for refund mmt called me to advise now there is no refund and only inr 1 will be given to me like a beggar, as it was there system glitch which showed a refund o[censored]sd 1000. Why should i pay for the mistake? Why are they extorting my hard eaarned money? Firstly mmt is forcing an indian to visit a political unrest country Secondly even after knowing i agreed to pay cancealltion fees now they are denying me my hard earned money Thirdly this fraud of showing something and giving something needs to be stopped Was this information helpful? | |||||
Apr 27, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Mar 08, 2018 MakeMyTrip India Customer Care's response Dear Abhi1783, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - E-mail id or Mobile number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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