[Resolved] MakeMyTrip India — not providing hotel vouchers

Mahesq25

from Delhi, Delhi

Address:

466445

Sir
I booked hotels through make my trip from 17-8-17 to 18-8-17, 18-8-17 to 19-8-17 hotel radisan city jaipur and 19-8-17 to 20-8-17 maple leaf jaipur.
In their booking confirmation it was written that the vouchers will be issued by hotels but hotels refused to issue vouchers saying it will be issued by make my trip.
I lodged complaint to make my trip on 16-09-17 and they gave me a ref id[protected] and assure me to resolve the issue, but inspite of number of e-mails they are not giving me vouchers.
My office is not passing the bill without hotel vouchers
Please help me
Mahesh chandra
[protected]
[protected]@yahoo.co.in

Was this information helpful?

No (0)

Yes (0)

Nov 22, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

MakeMyTrip India Customer Care's response Dear Mahesq25

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for delay in response and the inconvenience caused.

In reference to your complaint, while validating your case we have found that our concerned team is following up with the hotels to get the booking invoice with GST charges. Team will share the details post receiving the update from hotel or respective team. Thank you for writing to us.

Regards,
Team-MakeMyTrip Care