MakeMyTrip India — Not providing refund or any status.

Address:

India

I booked the ticket for 8th july which was cancelled by airlines. I talked with airlines and told tghem to initiate the refund. They initiated the refund on 7th july. Now make my trip has not provided it back to me. They are not replying on calls or emails. Also not letting me raise the request on chat. Chat bot says your request is already exists. But there is no update on it from more than a month now. I request you to get in touch with them and provide the update. Thank you!

Booking reference:- l6bjsc

Booking id:- nf[protected]

Pnr:- l6bjsc