[Resolved] MakeMyTrip India — not received rooms refund of ramsey 8983 is required

keshabcpal

from Kolkata, West Bengal

Address:

New Delhi, Delhi

Booking id : nh[protected] for booking of hotel rooms in fraser's suites from 19/06/18 to 21/06/18. And payment made for them. However the hotel refused to provide rooms because there was no communication.
Therefore i complex to take room directly from same hotel.
It is therefore requested to refund the amount of rs 8983 immediately
It is a very bad experience with you after advance payment.
Your early action is soliciated
Regards
Keshab

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Aug 10, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

MakeMyTrip India Customer Care's response Dear keshabcpal

Greetings from MakeMyTrip!

Further, in reference to your complaint, while validating your case we have found that our concern team has handled your case and processed full refund of Inr 2050 in wallet account and Inr 8983 in bank account towards the original mode of payment on 22-Jun-18 and also, for the inconvenience they have provided a Future Travel Voucher worth 2500/- on 23-Jun. We apologize for all the inconvenience from our end. Thank you for writing to us.

Regards,
Team-MakeMyTrip Care