[Resolved] MakeMyTrip India — Not refunded amount

diptikhajanchi

from Mumbai, Maharashtra

Address:

Opp oswal bhawan,jawahar chowk, Appapura.

We had booked tickets to Japan from Delhi to attend the Tokyo Olympics. Due to the pandemic the trip was cancelled and so was the flight. After speaking to an executive we cancelled our flight and received a message stating that the full amount of Rs 94956 would be refunded. However the amount refunded was only approx Rs. 1276/-. The booking was done from the make my trip ID of my husband Dr Deepak Kothari. In spite of repeated calls to MMT and Japan airlines we have not received any convincing answer. I am attaching the ticket and the email of full refund promised by MMT.

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Jan 31, 2021

Complaint marked as Resolved

The make my trip company last week messaged that they will refund the full amount. However at the end of this week also i have not received any refund. There are still fooling around. Where is the money? Please expedite the case. Thank you again.

MakeMyTrip India customer support has been notified about the posted complaint.

Jan 23, 2021

Updated by diptikhajanchi I have yet not received the refund amount. Please open the case again.

Thank you

Jan 31, 2021

Updated by diptikhajanchi Received a message from make my trip that they are only offering a refund of 2296 rs against the total amount of 94956Rs.

this is absolute cheating and wastage of time of both the parties.

Request you to kindly escalate this matter and help us with the refund.

Thanking you Dr Dipti