MakeMyTrip India — Not Refunding My Amount Aed 2349

Murali Krishna117

Mar 14, 2023

Address:	India
Website:	www.makemytrip.com

Dear Sir/Mam,

This to bring to your notice that the Make my trip is denying in refunding my Amount towards the cancelled ticket. Details provided below and attached the docs accordingly.

I have booked a flight(Fly Dubai) for my Sister and her daughter from Make my trip. When they went to the Airport, the flydubai counter staff denied due to the ecr passport, which we are not aware and flydubai team had issued a no show stamp on the ticket and asked to cancel the ticket. I did cancelled the ticket immediately and raised the refund initiation from the make my trip. From then for first 2 days they replied over an email and post that I do never get any reply even after many followups, which makes me to raise a consumer complaint.
I had talked to Fly dubai and they clearly informed me that the Tickt cancelled by the agency and refund had already initiated and processed to the agency(MMT) and asked to follow up with them for the amount. But make my trip is not returning the same. Request your intervention and get my amount refunded.

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MakeMyTrip India customer support has been notified about the posted complaint.

Mar 28, 2023

Updated by Murali Krishna117 Dear Team, it’s been 13 days. This ### make my trip is not even bothered hence I escalated to CONSUMER COMPLAINT but still there seems it is not useful. I am not sure what to do if the system is like this fraud encouragement. Why system making us to fight to get my hard earned money. Request your intervention.

Apr 27, 2023

Updated by Murali Krishna117 Team, this was pending from quite long. May I get some update and refund. What such a faithless worst service company(make my trip), not refunding the amount already they got from Airlines. Not sure what kind of action being taken from consumer team. Request to update and refund my hard earned amount.

Apr 27, 2023